FAQ

Many of our customers have requested that we post our frequently asked questions for all to see. The consensus is that seeing an overview of a company's basic business practices before actually calling will make the search for entertainment more efficient.

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FREQUENTLY ASKED QUESTIONS

Do you require a deposit?
Yes. We require a deposit of at least $100 to secure our services.

Do you offer a no obligation consultation?

Yes, If you call us during regular business hours our customer care representative will answer any questions you may have regarding our business practices, entertainers and pricing. There is no high pressure here, no gimmicks, just a Professional, Reliable, Experienced DJ company committed to making your special day's memories last a life time.

Can we interview a DJ before booking?
Yes. After you have read the DJ Bios and have selected a DJ that you would like to interview, a convenient time can be scheduled for both of you to talk. A conference call or meeting can be arranged so you can talk directly with the DJ of your choice. An in person meeting can be held at the reception venue where your event is going to be hosted or a coffee shop near you.

Do you accept all jobs?
No. If we cannot accommodate an event because we do not have the appropriate DJ, equipment or if all of our DJs are already booked, we will refer you to another DJ company.

Is your company licensed?
Yes. Vegas DJ Entertainment is licensed with Clark County, Nevada (License # 2000040.568)

Is your company insured?
Yes. We are Insured for $1,000,000 each occurrence and $2,000,000 General Aggregate.

How much do your DJ services cost?
All events are priced accordingly. The date of your event, location and distance we have to travel, DJ you select, sound and lighting equipment desired determines cost.

When Is the Balance Due for our event?
Balance is due three (3) weeks prior to the engagement date by check, money order or credit card. Corporate Clients may make special arrangements with Vegas DJ Entertainment to pay a Deposit of 1/2 of the total Balance Due then the remaining balance by Corporate check on the engagement day.

Do you provide a written Contract?
Absolutely! A Contract is a written agreement where all parties list their obligations and expectations. Once you have finalized all the details of your event a Contract will be drawn up and signed by both parties. Our Contract includes: times, dates, prices, equipment, guarantees and Terms of Agreement which will be written in plain language to avoid misunderstandings. Our suggestion is to always get it in writing!
What is your Cancellation Policy?
1. Cancellation for any reason forfeits the deposit, no exceptions.
2. Cancellation within 21 days of date requires full payment of the balance.

This 21 day period allows us a fair and reasonable time period to possibly gain back a booking for the date, as we will have turned away other potential customers while holding your reservation.

If cancellation is due to provider inability to deliver services (excluding acts of God). provider may with Client's approval and at provider's expense deliver alternate providers for the event or will refund the fee in full including the deposit. Provider will not incur any liability beyond that stated above.


Do You Take Breaks? If So, How Long Are They?
Unlike bands, our DJs do not normally need to take hourly breaks. If the DJ should need to step away from his or her DJ console, it would only be for a few minutes. Appropriate music would be programmed so that there will not be any interruption in the flow of the event.

Do Your DJs Expect A Meal?

While it is a generous gesture to offer to feed your DJ, it can become awkward. In many cases the DJ will need to emcee at the precise time that they receive their food. Our DJs do not expect to be fed, it is your choice to offer a meal. Our suggestion to the DJ is to eat a hearty meal before the job assignment.

How do you staff your DJs?

The success of any Celebration depends on finding the most appropriate DJ. We do not try to make DJs out of the average guy on the street nor do we try to clone DJs to be all the same, limiting individuality. We only hire DJs that already possess unique talent, skills and a history of outstanding performances. You can rest assured that our DJs have been thoroughly interviewed, auditioned and trained to use our guidelines prior to performing at any event.

Will there be a charge for set up time?
Usually Not. Most events do not have an equipment set up charge. An example for a situation where we would charge for set up is: 1) If your event is very large and requires extra equipment, additional stage hands, etc.... 2) The stage area has extremely awkward access and takes many hours to set up equipment. 3) If extra early set up is required due to the room not being available because of another event held before our performance.

Do you display your company banner at events?
No. Your event is not the time or place for a DJ to advertise. We will not hang up any unsightly banners or signs to promote our business. If one of your guests should ask our DJ for a business card, he/she will discreetly give them one.

702-433-9213

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